Please take care in packaging your cases so that we may deliver a quality case and the service your deserve. Broken models will result in less predictable and ill-fitting prosthetics, which mean a new impression. Our service to you and your patient are most important to us.

Steps for sending a case:

• Disinfect all case materials, place in bag and seal.
• Wrap all models individually with bubble wrap.
• Fill excess space. No extra space should be in bag or box to prevent movement in shipping.
• All photos need to be placed in plastic seal bag.
• All crowns, bridges, shade tabs, USBs need to be placed in a small separate container.
• Articulator & face-bow: please ship all models off articulators and wrapped individually. Please wrap face-box separately.

Protect Your Case
Contact us if you do not have proper shipping supplies and we will assist you. If you are a new customer please call the lab at 561-272-6662 and we will send you a starter kit with everything you will need to send your first case.